This policy explains what officialx.com collects about you, why, and what you can do about it. Official X is run by Steve Wagner, a sole proprietor in California, trading as Official X ("we", "us"). Questions go to contact@officialx.com.
When you read the site
- Analytics. We use Google Analytics to count visits and see which pages are read. It sets cookies and receives your IP address, browser and device type, and the pages you view. We use it only in aggregate, to decide what to write next.
- Server logs. Our web server records each request (IP address, page, time, browser) to keep the site running and secure, and we use them for nothing else.
- Your theme choice. If you switch between light and dark mode, the choice is kept in your own browser's storage. It never reaches us.
When you buy
- Payment. Checkout is handled by Stripe. Stripe collects your card details and billing information directly; we never see or store your card number. Stripe's use of that data is described in the Stripe Privacy Policy.
- Your order. We keep your email address, what you bought, the price, the date, and Stripe's payment reference, so we can deliver your download, resend it, handle a refund and keep the records the tax rules require. Order records are kept for seven years.
- Email. We email you your download link and anything about your order. We do not add you to a mailing list unless you sign up for one yourself.
When you send a form
Forms you can send without signing in are checked by Cloudflare Turnstile to stop spam. Turnstile looks at your browser and connection to tell people from bots; see Cloudflare's privacy policy. If you email us, we keep the message as long as we need it to answer you.
Who receives your data
Only the services that run the site for us: Stripe (payments), Google (analytics), Cloudflare (spam checks) and our hosting and email providers. Each uses it only to provide that service. We do not sell your personal information or share it for advertising, and we have not done so in the past 12 months.
Your rights
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it (we keep order records only as long as the law requires). Write to contact@officialx.com; we answer within 30 days and will not treat you differently for asking. California residents have these rights under the California Consumer Privacy Act, and you may have similar rights where you live. You can block analytics cookies in your browser settings or with Google's opt-out add-on, and the site works without them.
Children
The site is not aimed at children under 13, and we do not knowingly collect their information.
Security
The site is served over HTTPS, card data stays with Stripe, and access to our order records is limited to us.
Changes
We may update this policy. The date at the top shows when it last changed.
See also our Terms of Use.